COVID-19 Update
JapanLA is Open Online on www.japanla.com We are shipping out your orders daily!
Both JapanLA Retail stores are closed temporarily for COVID-19.
Store Pick Up:
Place your orders now on www.japanla.com and select Pick Up. Enter the name of the person picking up your order, your contact phone number, and email.
Right now, Pick Up is only available at our Melrose location. (7320 1/2 Melrose Ave, Los Angeles, CA)
Please note customers are required by the city of LA to wear a mask or face cover when coming to pick up orders.
Orders will be ready to pick up 30 minutes after you order during the available pick up times! When you are outside of the store ready to pick up your order, call us at (323) 934 - 5201 and tell us the name on your order and have your ID ready to show us through the glass. We will then ask you to back up 6 feet away from the door and place your order in front of our door to maintain social distancing.
Store Pick Up is Available:
Mon - Fri: 11am - 6pm
Sat - Sun: 11am - 4pm
Postmates Same Day Delivery:
We are offering Postmates Mon-Fri, 11am-6pm for delivery if you live in L.A. This option is not on the Postmates app. It can be found on our checkout on www.japanla.com but only if you live in the Los Angeles area and if you are checking out during those times we have it on. You must also choose "checkout" or "paypal" as your payment option for the Postmates option to come up. If you choose "Shop Pay," the Postmates option will not show up. Please call or email us if you need help.
Shipping Times:
Shipping Times: Right now, we have limited staff due to practicing social distancing. Orders are taking around 3-4 days to process and package to ship out. Once they go out, they take 1-3 business days for Priority Mail or 2-5 days for First Class Mail (which is regular mail). Please email us at contact@japanla.com for any questions about your orders.
Popshop Live:
Every Saturday at 4pm PST, we are doing live selling from JapanLA Melrose on the Popshop Live App. You can download the app in the iOS Apple Store for free and use the code "KAWAII" to get to the JapanLA Channel. We do lots of fun giveaways and show all of our favorite new items in the store. You can buy on the app and get first dibs on new product before we put it online.
Thank you to everyone who has shopped on JapanLA.com and helped support us during this time! We appreciate all the kind words you have been leaving in the Notes on the orders.
Stay in touch with us on Instagram @japanla and Tiktok @japanlafun! We're posting lots of cute new items and fun videos everyday.
We miss you! We'll see you IRL soon!
