COVID-19 Update

JapanLA is Open Online on www.japanla.com! We are shipping out your orders daily! Both JapanLA Retail stores are closed temporarily for COVID-19.

Shipping Times:

Shipping Times: Right now, we have limited staff due to practicing social distancing. Orders are taking around 3-7 business days to process and package to ship out. Once they go out, they take 1-3 business days for Priority Mail or 2-5 days for First Class Mail (which is regular mail). Please check www.usps.com for updates on delays regarding covid-19 that the post office may be experiencing. You can email us at contact@japanla.com for any questions about your orders.

Store Pick Up:

As of 7/24: We are now offering store pick up from our Little Tokyo location every Saturday from 11am - 5pm! Please place your online order before Friday at 3pm PST on JapanLA.com to pick up your order on Saturday.

You can also pick up your Popshop Live orders at the Little Tokyo store! Please email us at contact@japanla.com after you've placed an order during a Popshop Live Show and let us know you would like to pick up your order.

Pick Up on Saturdays between 11am - 5pm at:

JapanLA Little Tokyo

356 1/2 E. 2nd St

Los Angeles, CA

90012

Please call us at (213) 278 - 0712 when you are going to come pick up your order so we can confirm your order is ready to be picked up!

Popshop Live:

Every Wednesday & Saturday, we are doing live selling from JapanLA Little Tokyo and at our warehouse, on the Popshop Live App. Download the app in the iOS Apple Store for free and use the code "KAWAII" to get to the JapanLA Channel. We do lots of fun giveaways and show all of our favorite new items in the store. You can buy on the app and get first dibs on new product before we put it online. Please check our videos on the app for specific show dates and times.

Thank you to everyone who has shopped on JapanLA.com and helped support us during this time! We appreciate all the kind words you have been leaving in the Notes on the orders.

International Delays:

Updated July 2, 2020

We are currently unable to shop to these countries:

Suspension Due to Foreign Postal Operator Service Suspension

Bolivia	Honduras	Madagascar	Rwanda
Chad	India	Malawi	South Africa
Dominican Republic	Kyrgyzstan	Panama	Turkmenistan
Ecuador	Libya	Peru

Suspension Due to Unavailability of Transportation

Angola	Democratic Republic of the Congo	Lesotho	Solomon Islands
Argentina	Dominica	Liberia	South Sudan
Azerbaijan	Ethiopia	Maldives	Sri Lanka
Bahamas	Faroe Island	Mauritania	Sudan
Bahrain	Fiji	Mauritius	Suriname
Bangladesh	French Polynesia	Mongolia	Swaziland (Eswatini)
Benin	Gambia	Mozambique	Tajikistan
Bermuda	Ghana	Myanmar	Tanzania
Botswana	Grenada	Namibia	Timor-Leste
Brunei	Guatemala	Nepal	Tonga
Burkina Faso	Guinea Bissau	Nigeria	Turks & Caicos
Burundi	Guyana	Oman	United Arab Emirates
Cambodia	Haiti	Pakistan	Uganda
Cameroon	Iraq	Papua New Guinea	Uruguay
Cape Verde	Ivory Coast	Paraguay	Uzbekistan
Cayman Islands	Jordan	Philippines	Vanuatu
Chile	Kenya	Republic of Congo	Venezuela
Colombia	Kiribati	Samoa	Yemen
Cook Islands	Kosovo	Senegal	Zambia
Costa Rica	Kuwait	Seychelles	Zimbabwe
Cuba	Laos	Sierra Leone
Curacao	Lebanon	Sint Maarten